Privacy Policy
Last Updated: March 20, 2026
1. Introduction
PillowSync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application PillowSync (the "App").
By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 What We Don't Collect
To be transparent about our privacy practices, we want to explicitly state what we do not collect:
- GPS Location: We do not track your GPS location or collect location data.
- IP Address: We do not collect or store your IP address for tracking purposes.
- Device Identifiers: We do not collect device identifiers for advertising or tracking purposes.
- Browsing History: We do not collect information about your internet browsing habits or other app usage outside of PillowSync.
- Social Network Data: We do not collect information about your interactions on social networks.
- Advertising Data: We do not collect data for advertising purposes, and we do not sell your data to advertisers.
2.2 Account Information
- Authentication Data: We rely entirely on your device's native Apple ID / iCloud account for authentication and data storage. We do not require you to create a separate account, and we do not collect or store an email address or password.
- Profile Information: Display name, avatar/photo, and timezone preferences.
- User ID: A unique identifier assigned to your account.
2.3 Session and Activity Data
- Session Logs: Information about intimate activities you choose to log, including:
- Date and time of sessions
- Duration
- Type of activity (sex or solo)
- Locations, positions, activities, and other details you choose to record
- Ratings, notes, and preferences
- Partner Information: Information about your paired partner(s) and shared activities.
- Invites: Invitations sent and received between partners.
2.4 Subscription and Payment Information
- Subscription Status: Information about your premium subscription status and entitlements.
- Payment Processing: Payment information is processed by Apple through the App Store. We do not collect or store your payment card details.
2.5 Device and Technical Information
- Device Information: Device model, operating system version, and app version (collected for feedback and support purposes).
- Push Notification Tokens: Device tokens for sending push notifications.
- Usage Data: App usage patterns and analytics (in debug mode only).
2.6 Feedback and Support
- Any feedback, questions, or support requests you submit through the App.
3. How We Use Your Information
- To Provide Services: To operate, maintain, and provide the features and functionality of the App.
- Partner Synchronization: To sync data between you and your paired partner(s) when you choose to share information.
- Analytics and Statistics: To generate statistics, trends, and insights based on your logged data.
- Notifications: To send you push notifications for invites, reminders, and app updates.
- Subscription Management: To manage your premium subscription and provide premium features.
- Support: To respond to your inquiries and provide customer support.
- App Improvement: To improve the App's functionality and user experience.
4. Data Sharing and Disclosure
4.1 With Your Partner
When you pair with a partner using a pairing code, you may choose to share certain session logs and statistics with your partner. You control what information is shared through your privacy settings.
4.2 Third-Party Services
Because PillowSync uses Apple's native CloudKit infrastructure, your data remains safely in your personal ecosystem. All data processing and synchronization is handled entirely by Apple:
- Apple: For authentication (Sign In with Apple), data synchronization (iCloud Private Database and CloudKit Public Database), and payment processing (App Store natively). View Apple Privacy Policy
These third-party services have their own privacy policies. We encourage you to review them to understand how they handle your information.
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
4.4 No Sale of Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Storage and Security
Private iCloud Storage: PillowSync is built natively for iOS. By default, your personal data and session logs are stored exclusively in your Private iCloud Database. Only you (and your signed-in Apple devices) have access to this private vault. We (the developers) do not own, maintain, or have access to any external servers hosting your private data.
Partner Synchronization (Public CloudKit): When you explicitly choose to pair with a partner and share logs or invites, those specific shared records are routed through Apple's Public CloudKit Database so your partner's device can retrieve them. To protect your privacy during this sharing process:
- All highly sensitive payload data (such as session notes and sexual acts) is End-to-End Encrypted (AES-256-GCM) using a unique key stored directly on your device's Keychain before it ever touches the public database.
- Only basic routing metadata (like identifiers, display names, avatars, and timestamps) is stored plainly to facilitate the connection between you and your partner.
- Because the encryption key is mathematically sealed on your devices, neither we nor anyone else can decipher your intimate Health or User Content data from the public database.
Because we rely entirely on Apple's infrastructure, your data is as secure as your Apple ID.
6. Your Rights and Choices
6.1 Access and Correction
You can access and update your profile information directly in the App.
6.2 Data Deletion
You can delete your account and all associated data at any time through the App's settings. Because your data lives in your personal iCloud, when you delete your account:
- All your session logs, profile information, and preferences will be permanently removed from your iCloud storage.
- Your pairing relationships will be terminated.
- Your subscription will be canceled (if applicable).
Since we do not maintain any separate backend copies of your data, deletion through the App is complete and irreversible.
6.3 Sharing Controls
You can control what information is shared with your partner through the App's privacy settings.
6.4 Push Notifications
You can disable push notifications through your device settings or the App's notification settings.
7. Children's Privacy
The App is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
8. International Data Transfers
Your data is stored in your personal iCloud account and managed by Apple's global infrastructure. Apple may store and process your iCloud data in data centers located in various countries. For details on how Apple handles international data transfers, please refer to Apple's Privacy Policy.
9. Data Retention
Because PillowSync does not operate its own backend servers, we do not independently retain your personal data. Your data persists in your personal iCloud account for as long as you choose to keep it. If you delete your account through the App, all associated data is permanently removed from your iCloud storage.
We regularly review and update our data collection practices to ensure we only collect information that is necessary for providing our services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: Home